An Indiana man says a TSA agent at Orlando International Airport opened a jar carrying his grandfather's ashes and accidentally spilled about a third of them on the floor while using her finger to sift through the material, RTV6 reports.
John Gross says he is asking for an apology from TSA officials and the worker over the recent incident, the Indianapolis TV station reports.
RTV6 says Gross was carrying home the remains of his grandfather, Mario Mark Marcaletti, a Sicilian immigrant from central Indiana, in a tightly sealed jar marked "Human Remains."
Gross says he explained to the agent what it was, but that she opened the jar and began sifting through the ashes, eventually spilling about a third of the contents onto the floor.
"She didn't apologize," Gross tells RTV6. "She started laughing. I was on my hands and knees picking up bone fragments. I couldn't pick up all, everything that was lost. I mean, there was a long line behind me."
TSA procedures, the TV station notes, call for using X-ray equipment in such cases and that under "no circumstances" are human remains to be opened.